You are entitled to be courteously treated and respected at all times by your lawyer, other lawyers and staff who work in your attorney's officeе. You have the right to be charged reasonable fees and your lawyer will explain from the start how to calculate the fees and the method and frequency of submitting the invoices. You are entitled to request and obtain a detailed written invoice from your attorney at reasonable intervals. You also have the right to refuse to enter into a fee agreement which you find unsatisfactory. atisfa In the event of a dispute over fees, you are entitled to request an arbitration. Your lawyer will provide you with the relevant information necessary for arbitration in the event of a dispute over fees, or upon your request. chitration in the vont of You are entitled to receive an immediate response to your questions and concerns and answer your phone calls as soon as possible. You are entitled to be kept informed of the status of your case and to request and obtain copies of the documents. You are also entitled to have adequate information that allows you to actively participate in supporting your case. You are entitled to be respected for your legitimate objectives by your lawyer, including the choice of settlement or non-settlement of the case (in some matters, you must obtain court approval of the settlement). You have the right to enjoy privacy in dealing with your lawyer, and keep an entire confidentiality regarding all legal documents to the extent permitted by law. It is your right on your lawyer to act in an ethical manner in accordance with the law of professional responsibility.